Sky fibre down at breakfast-time across the nation

Sky broadband customers have been hit by an outage this morning, which appears to be disrupting services nationwide.

Sky tweeted: "We are aware that fibre customers are having issues browsing, engineers are investigating. Sorry for making your morning more stressful."

According to its service status page, the issue started at 7am this morning. Sky said there was no estimate as to when the problem would be fixed but said it would "update everyone as soon as we can".

One reader got in touch to say: "It looks like Sky are suffering a catastrophic outage today, anyone who is on 'fibre' appears to have lost the ability to route traffic. Connections are up, but there is literally no traffic throughout."

According to web monitoring site Down Detector, hundreds of reports of disrupted services flooded in from London, Manchester, Birmingham, Dudley, Nottingham, Glasgow, Liverpool, Coventry, Sheffield and Leeds.

Its status page for Sky Broadband & Talk said: "If you have Sky Fibre or Sky Fibre Unlimited in your home, you may not be able to get online at the moment. We're investigating the fault now and we're sorry for any inconvenience caused."

As expected, customers flocked to Twitter to moan:

Sky Q customers with sky fibre are experiencing an outage across the whole of mainland UK. No time frame for a fix #SkyFibre #SkyQ

— Lord BarryMacpherson (@Lord_barrym1983) August 2, 2016

@SkyHelpTeam Any idea when we'll get our broadband back? Working from home, need internet!...

— Andrew Eales (@pianodao) August 2, 2016

@SteveDoherty1 @SkyHelpTeam I was working at 3am when it stopped, there's 6 hours of denial right there

— IAmLSea (@iamlsea) August 2, 2016

@SkyHelpTeam can you confirm that this is a national issue? Second time in two weeks we have had issues. Work from home - changing provider.

— Amy Claire Leigh (@AmyClaireLeigh) August 2, 2016

At the end of last month BT customers were also hit by a major outage which happened twice over two days. ®